FAQ
How often should I get my carpets cleaned?
We recommend every 6–12 months, depending on foot traffic, pets, and lifestyle.
Are your cleaning products safe for kids and pets?
Yes! We use eco-friendly, non-toxic cleaning solutions.
How long does it take for carpets to dry?
Most carpets dry within 4–6 hours, though humidity can affect dry time.
Do you offer same-day service?
Based on availability—give us a call and we’ll do our best to fit you in!
Floor Cleaning
How often should I schedule professional floor cleaning?
Most floors benefit from professional cleaning every 6–12 months, depending on foot traffic and usage.
Can professional cleaning remove scratches from my floor?
Light scratches may be reduced, but deep scratches may require refinishing.
Is floor cleaning safe for hardwood and laminate?
Yes, we use specialized methods and eco-friendly products safe for all floor types.
Carpet Cleaning
How long does it take for carpets to dry after cleaning?
Carpets typically dry within 4–6 hours, depending on ventilation and humidity.
Will carpet cleaning remove all stains?
Most stains can be removed, but some may leave light traces depending on the material and age of the stain.
How often should I clean my carpets?
At least once a year, or every 6 months if you have pets, kids, or allergies.
Pet Stain Cleaning
Can you remove pet urine odors completely?
Yes, we use deep-cleaning and odor-neutralizing treatments to eliminate pet odors.
Is pet stain cleaning safe for my pets?
Absolutely—our cleaning products are non-toxic and pet-friendly.
What if the stain has been there for a long time?
Old stains may require extra treatment, but we can significantly reduce or remove them.
Upholstery Cleaning
Can upholstery cleaning damage the fabric?
No, we use fabric-specific methods that are safe for all materials.
How long does upholstery take to dry?
Usually 2–4 hours, depending on fabric type and ventilation.
Does cleaning help remove allergens?
Yes, it removes dust, pollen, and pet dander trapped in your furniture.
Tile and Grout Cleaning
Why does grout get dirty so quickly?
Grout is porous and absorbs dirt, spills, and moisture easily.
Can you restore the original color of my grout?
Yes, deep cleaning can bring back its natural color, and sealing can keep it looking new longer.
How often should tile and grout be cleaned?
At least once a year, or more often in high-use areas like kitchens and bathrooms.
Commercial Cleaning
Do you offer after-hours cleaning for offices?
Yes, we provide flexible scheduling to avoid business interruptions.
What types of businesses do you clean?
Offices, retail stores, restaurants, medical facilities, and more.
Are your cleaning services customizable?
Absolutely—we tailor cleaning plans to meet each business’s specific needs.
Home Cleaning
What’s included in a standard home cleaning?
Dusting, vacuuming, mopping, kitchen and bathroom cleaning, and general tidying.
Do I need to be home during the cleaning?
No, as long as we have access. Many clients provide a spare key or code.
Can I request eco-friendly cleaning products?
Yes, we offer green cleaning solutions upon request.